FAQ

Contact: sales ( AT ) mir-lighting.com

Q1. How long I can get the feedback after we sent the enquiry?
A: We will reply you within 24 hours in working day

Q2. What kinds of the material do we use?
A: Cotton, Poly Cotton, Canvas, Jute, RPET, Tyvek, Kraft Paper, Polyesler, Nylon, Felt, Laminated PP Woven, Laminated Non Woven,
Non Woven, Mesh, PVC, PEVA, Leather

Q3. Can you do our design?
A: Of course. Selected from our website or your customized design (OEM/ODM) is available

Q4. What is your return policy?
A: If we visually confirm and quality fault by us, we will ask you whether you prefer a part refund or additional replacement
bags. If your complaint is found to be justified, we will work with you to promptly resolve the issue

Q5. What's the universal lead-time for order delivery?
A: OEM sampling time:5-7 days and mass production: 30days

Q6. What kind of shipping do you have?
A: DHL, FEDEX, UPS, EMS, TNT, By sea, By air

Q7. What can you get from us?
A: Excellent producls (unique design, advance printing machine, strictly quality control); Factory direct sale (favorable and
competitive price); Great service (OEM and ODM. alter-sales services, fast delivery); Professional business consultation